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A very good morning to you all !!!! (( and now it’s already
afternoon as I’ve been out skippering my Hippo boat almost the whole day
))
CAN you believe it’s August already ???
We had some passengers on the 06h30 WHALE WATCHING trip this
morning , Amanda has been coming to St Lucia for the last 3 years JUST to go
WHALE WATCHING with Danie , and every time bringing new family and friends with
her to South Africa Berno did the 06h30 trip this morning, ( Berno is Danie’s
relief skipper ) , and has been skippering the whale watching boat since the beginning
of this season …even HE said after the trip that it was THE BEST tour this
entire season !
Apparently the 5 or 6 Humpback Whales they saw were just breaching
and performing non stop ! Maybe it’s because they knew it was Amanda’s
birthday ??
Dear agents , friends in tourism and lodge owners and staff -
- - - we’ve lately had many unhappy clientele , that come and swear at us
in the office , hit with fists against our counters , because we cancel the trips
- - - - Danie also had his share of throwing toys out the cot on the beach yesterday
, but the biggest problem is that we are trying to satisfy our clientèle ,Danie
will only shout and scream if there is any safety factor whatsoever ! Danie will
never go out in dangerous seas , and the clients must please understand that we
have no control over the weather and it can change bad from one minute to the next
, we’ve been operating for tooo long and know how suddenly the winds can come
up , or how treacherous the beach can be over Spring and Neap tides . Clientèle
must please understand that we are very strict in our safety briefing , and they
HAVE to listen to what the captains n the beach tell them , they give the briefing
for the safety of the whole crew and not just for fun !
There is a very good reason why Marine and Coastal Management
decided to grant the Boat-Based-Whale- Watching permit to Danie . He is sometimes
also a super *&^ , but a skipper with the most knowledge , passion and care
about passenger safety . (( Ja , I can safely say so , as being my husband , he
HAS to forgive me - ha ha )) , but then please do understand if Danie decides the
trips are not going out , there is a good reason for him doing so . AT THE END OF
THE DAY , we don’t have ANY other means of income , the Hippo Boat and Whale
Watching is our ONLY income , we have 22 staff members working for Advantage , they
ALL have to be paid , and we DO want to operate as many trips as we can , so if
we do cancel , it’s a huge financial burden on the company , we will never
cancel trips just for ‘’because ‘’ …
I still get the feeling there are people out there thinking whales
swim on some calm dam behind the dunes , as some clientèle get very upset because
they got wet on the trip , they ARE going to get wet , please ‘’paint’’
the picture of the whale watching trips for them as best you can , TELL and Inform
the clients about all the negatives (( getting wet )) and if they THEN still want
to go , they WILL then be the kind of clients that we DO want on our boats . We
also had this lady on Saturday that got a panic attack as Danie was busy going out
, she performed so much that he turned around to drop her off , as he turned to
go back in a wave pushed the boat onto a sandbank and caused extreme damage on the
one engine ! ALL trips canceled for the day ! Whale Watching is a high energy
adventure tour , and if people are not up to it , they should rather not book and
upset a whole boatload of eager clientèle . This client never should have booked
in the first place , we now sit with about R80 000-00’s damage due to this
incident ….
IF and WHEN we DO go out , the whale watching is the best experience
any client can have !
AND , I WISH I could have had ALL of you on my boat yesterday
morning - we just had the most excellent trip and sightings ! I took wonderful
photos of Hippo calfs , the Fish Eagle , Mangrove Kingfisher ! I say this with a
lot of respect and humbleness – I AM a good skipper ! I KNOW WHAT people want
to see and hear if they get onto my boat , and so is Berno as well , ENTHUSIASTIC
about every tour , not just babbling away because we HAVE to , but because we WANT
to ! We make sure that our clientèle return satisfied after their trip !
So far our whale count is standing on almost 600 , there are
SOOOO many whales out there , OBVIOUSLY we can only count the whales that we see
when we go out , on horrrrrrrible windy days plenty little walvissies going past
which we can’t count .
There’s been about 7 newborn calf’s spotted since
3weeks ago .
It’s good for us when we can regularly have feedback from
the clientèle and yourselves , if there are ANY problems whatsoever , we’ll
gladly listen and always try and better our service to you and your clientèle!
Okay , so after a very long ‘’whiny’’
letter - at the end of the day I just wanted to let you know the trips are still
b.e.a.u.t.i.f.u.l , the clients are loving every minute of these soul stirring sightings
and the educational information given to them !
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